Help Center

Our products are considered to be suitable for people living with diabetes.

Yes.

Yes.

Yes.

Yes.

Yes.

Yes.

RxSugar® has been clinically, scientifically and commercially found to be typically very well tolerated. 

Of course, and in regard to the vast majority of all foods and beverages, excessive consumption may cause a measure of discomfort.  

The typical recommended consumption per day is approximately 30-40 grams of RxSugar® in order to minimize the risk of any potential effects.

Our  products are available nationwide as well as the website. 

RxSugar® is made from Allulose, a low-calorie plant-based sugar and, per the FDA, is different from other sugars in that it is not metabolized by the human body in the same way as table sugar. RxSugar® does not affect your blood sugar or insulin levels.

Allulose, which is clinically and scientifically proven to have zero net carbohydrate impact; this is why the Allulose carbohydrates are subtracted from the Total Carbs to produce zero net carbohydrates.

Allulose is a rare sugar and can be sourced from a variety of fruits and veggies like raisins, figs, and Non-GMO corn. That stated, RxSugar® is a sugar, a standalone fructose “mirror molecule”. The entire RxSugar® product family is formally lab certified as Grain-Free and Gluten-Free by The Paleo Foundation.

Yes. RxSugar® is Non-GMO Project Verified

Click here for list of Certifications

Yes.

Click here for list of Certifications

Yes.

Click here for list of Certifications

Yes.

Click here for list of Certifications

Yes.

Click here for list of Certifications

Yes – OK Kosher Certified – Pareve.

Click here for list of Certifications

Yes.

Click here for list of Certifications

Yes.  RxSugar® is the ideal choice for baking and cooking!  RxSugar® bakes, browns, caramelizes, binds, etc. just like traditional sugar.  RxSugar® is also an ideal inclusion for refrigerated or frozen dishes such as yogurt, ice cream, etc.  Of course, delicious, great tasting RxSugar® can be added liberally to any and all foods such as cereal, granola, fruits, etc. as well as beverages to enhance the sweetness profile.

RxSugar® is approximately 70% to 75% as sweet as traditional sugar.  Based on your individual preferences in regard to sweetness, you may choose to use additional RxSugar® in your recipes in order to achieve the desired sweetness target.

RxSugar® 1 Pound Canister

Room temperature, pantry type setting.

RxSugar^® 30 Count Stick Pack

Room temperature, pantry type setting.

RxSugar® Organic Liquid Sugar

Unopened: Room temperature, pantry type setting.

Opened: Refrigerated  

RxSugar® Organic Pancake Syrup

Unopened: Room temperature, pantry type setting.

Opened: Refrigerated  

RxSugar® Organic Chocolate Syrup

Unopened: Room temperature, pantry type setting.

Opened: Refrigerated  

Two years.

Sugar Reimagined® is the ideal sugar for Keto-Friendly Meal Plans and related low carbohydrate focused diets and eating strategies.

While every person is different, there is considerable clinical and scientific data supporting the fact that Sugar Reimagined® should not take you out of ketosis.

Sugar Reimagined® uses Allulose, which is clinically and scientifically proven to have zero net carbohydrate impact; this is why the Allulose carbohydrates are subtracted from the Total Carbs to produce zero net carbohydrates.  Allulose is a sugar that does not affect your blood sugar or insulin levels. 

For all products, the Net Carb Calculation is Total Carbs less Allulose Carbs = Zero Net Carbs.

Allulose is a low-calorie sugar and, per the FDA, is different from other sugars in that it is not metabolized by the human body in the same way as table sugar.  It has fewer calories, produces only negligible increases in blood glucose or insulin levels, and does not promote dental decay.

From time to time, we may offer promotional codes, discounts, or special offers (“Promotions”) that may apply to certain purchases made through our website. These Promotions are subject to the following terms:

• Single Use Only: Promotions may not be combined or stacked with other offers, discounts, or coupon codes unless explicitly stated. Only one Promotion may be applied per order.

• Rewards Program Codes: Coupon codes earned through loyalty or rewards programs are considered Promotions and may not be combined with other discounts, offers, or promotional codes.

• Limited Availability: Promotions are valid only while supplies last and may be modified or terminated at any time without notice.

• Non-Transferable: Promotions are non-transferable, not redeemable for cash, and may be subject to product exclusions.

• Expiration: Promotions may have expiration dates and are not valid beyond the specified time frame.

• Misuse: We reserve the right to cancel orders or suspend accounts where Promotions have been applied in violation of these terms or used in a fraudulent or abusive manner.

• Eligibility: Promotions may be limited to certain products, collections, or customer types, as stated in the promotional materials or at checkout.

By using a Promotion, you agree to these terms and any additional terms specified in the offer details.

You cannot stack discount codes when checking out. Only one code may be applied.

You cannot stack discount codes with your reward code. Only one code may be applied at once.

At this time we are shipping to a limited number of International Shipping destinations. Please check your address at checkout to verify availability. 

International Shipment Tranist Times

Transit times will vary based upon destination. Expect 5-14 days in transit and additional order processing time.

International Shipment Processing Times

All orders are processed within 2-5 business days. 

Orders are not shipped on weekends or holidays. 

International shipping rates are determined based upon your order.

Order totals are calculated after any discounts have been applied. 

Once an order has been placed, it is not possible to change the shipping address. This policy ensures the accuracy and timely processing of your order. We recommend reviewing all shipping details carefully before completing your purchase.

Once an order has been placed, it enters our processing system immediately to ensure prompt delivery. Therefore, we are unable to cancel orders after they have been placed. We encourage customers to review their orders carefully before finalizing the purchase.

All the items on your order will ship the week of the date published on the product page for the products ordered on the pre-order.

Pre-Orders are the purchase and resurvation of future inventory that will be available in our warehouse to ship on a future date. 

Pre-Orders will ship the week of the shipping date published on the Pre-Order Product page.

Your entire order will be held and shipped together. 

Your order will not be split into multiple shipments. 

Shipment Processing Times

All orders are processed within 1-3 business days.

Orders are not shipped on weekends or holidays. 

Shipping Rates

$4.99 U.S. Standard Shipping on Orders $49.99 or less.

FREE U.S. Standard Shipping on Orders $50 or more.

International shipping rates are determined based upon your order.

Order totals are calculated after any discounts have been applied. Wholesale Customers have unique Shipping Rates

Delivery Estimates

5-7 Days

International Shipping

NEW: At this time we are shipping to a limited number of International Shipping destinations. Please check your address at checkout to verify availability. 

Transit times vary. Expect 5-14 days in transit and 2-5 days additional order processing time.

Shipping Address Changes

Once an order has been placed, it enters our processing system immediately to ensure prompt delivery. Therefore, we are unable to change the address on orders after they have been placed. We encourage customers to review their orders carefully before finalizing the purchase.

No Returns

At this time we are unable to accept returns for any product ordered, opened or unopened from our website, retailer websites or retail locations.

Once an order has been placed, it enters our processing system immediately to ensure prompt delivery. Therefore, we are unable to cancel orders after they have been placed. We encourage customers to review their orders carefully before finalizing the purchase.

We understand that this may be an inconvenience however do not accept returns or provide refunds for products purchased from our retailer partners. 

Please review their return policy. 

Please visit this link to cancel and manage your subscriptions.